You are here: Highlights 2011

Quickfinder

  • Record result tops off successful financial year

    The best financial year in the company’s history: With pre-tax profit of €108.1m, the comdirect group outstripped the figure for 2010 by around a third. The business model has once again proven resilient, even in turbulent times. Strong price fluctuations on the stock exchanges prompted many trading customers to increase their trading activity and expand their portfolio holdings. The rise in net commission income was correspondingly high. Net interest income reflected higher market interest rates on average, with a slight increase in the deposit volume. After-tax profit in particular also benefited from a tax refund following a positive ruling in appeal proceedings relating to the discontinuation of foreign activities in previous financial years. In line with the consistent dividend policy, the Board of Managing Directors and Supervisory Board intend to pass the contributions from the comdirect group’s operating profit, including the interest payment in respect of the tax refunds, on to the shareholders in full. The dividend proposal stands at €0.56 per share.

  • White label solutions convince financial service providers

    Making major progress towards becoming Germany’s leading B2B direct bank: Once again, ebase substantially expanded its range of products and services as well as its customer portfolio in 2011. ebase acts as a partner for financial intermediaries, insurance companies, asset managers and investment companies. ebase gained renowned new customers in the past year, including asset manager KanAM Grund and insurance company CosmosDirekt. The white label solutions provided by ebase are integrated into the system landscape at CosmosDirekt. For CosmosDirekt, ebase carries out custody account administration for a new unit-linked pension insurance which enables customers to access over 5,000 fund offerings. The cooperation with KanAM Group comprises custody account administration and services for more than 30,000 customers with a volume of around one billion euros. ebase also implemented a partner-specific white label solution for fund custody account customers of Commerzbank.

  • Title winner in Germany’s biggest bank test

    Good, better, comdirect: The impressive range of products and services garnered comdirect bank the “Deutschlands Beste Bank” award in 2011. The direct bank came out top, ahead of 49 other credit institutions in the analysis conducted by financial magazine “€uro” in conjunction with S.W.I. Finance. The test compared accounts and cards, brokerage, loans, investment products, building finance and customer satisfaction levels. In this last category, the score included the results of the “€uro” survey of 130,000 readers. This makes the test the biggest reader survey in the German financial sector. comdirect scored particularly well for product choice and offerings, as well as the fee-free current account with Visa card and fixed-term deposit accounts for longer-term financial investments. Brokerage also achieved a good rating with its wide selection of funds and frequently reduced front-end loads, as well as the particularly favourable building finance offering.

  • Fewer clicks, more added value: the new look website

    Even clearer, even easier to understand, even more userfriendly – that’s comdirect bank’s website at comdirect.de which was relaunched in November. comdirect set this new “simplicity” as the standard for the extensive revision of its website, one of the most frequently visited financial websites in Germany. Thanks to improved structures, all the information on products and services is now even easier to find. As an additional research aid, the site has a new full text search function based on Google search engine technology. The bigger click areas and succinct images are based on the latest user experience findings and save users time by enabling them to click quickly through the site and navigate on a targeted basis. All texts were revised to make even more complex issues easier to understand, improving content readability at the same time. The home page also offers considerably more editorial content, providing customers and visitors with information on topics relating to the market and investments on a regular basis.

  • More and more customers are choosing comdirect

    Convincing performance: The comdirect group gained 334 thousand customers in the past year, once again outstripping the pace of growth in the previous year. The high-performance and fee-free current account with satisfaction guarantee was particularly popular with comdirect bank customers, and in brokerage too, the signals pointed to growth: both traders and investors were convinced by the excellent trading platforms, extended information offering and attractive terms and conditions. In B2B business, ebase took over custody account administration for renowned partners. Thanks to the tailored range of products and services for custody account administration and B2B-type banking, these partners can offer their end customers a wide range of options for payment transactions and financial asset accumulation from a single source.

  • The performance broker is also the favourite broker

    Title defended: comdirect bank has once again been named “Online broker of the year”. After gaining the top spot in 2009 and 2010, Germany’s performance broker received the most votes for the third time in a row in the survey conducted by financial portal brokerwahl.de. Over 43,000 traders took the opportunity to vote for their favourite broker. The award was presented in March 2011 during the “INVEST” trade fair in Stuttgart.

  • Building finance: first class advice online

    Serial winner: Once again, comdirect bank secured first place in the “Beste Direktbaufinanzierung – vermittelt durch Banken” (best direct building finance – placed by banks) comparison test carried out by financial magazine Focus Money and the Deutsches Institut für Service-Qualität (German Institute for Service Quality). Thanks to its top class Customer Services and particularly attractive terms and conditions, comdirect won the title for the fourth time in a row after ranking first in 2008, 2009 and 2010. comdirect will continue to innovate in the field of building finance in future: the latest development is its online live advice, making it the first bank to offer such a service in Germany. The highlight here: during the phone consultation, customers use their PCs to follow live how the adviser optimises the structure of their financing enquiry. A higher repayment rate, unscheduled repayment or a different term – this virtual look over the adviser’s shoulder enables prospective property buyers to follow the adjustment process live as the adviser compares products from over 250 financing partners. Customers can also experience the new advisory model direct with a consultation in the comdirect building finance offices in Berlin, Frankfurt/Main, Hamburg and Munich.

  • Setting a trend: a new standard in CFD trading

    Germany’s performance broker is setting new standards in trading with contracts for difference (CFD). Since September 2011 and starting from a comparatively low investment amount, investors have been able to participate in the movement in prices of equities, indices, commodities, bonds, futures and currencies using contracts for difference on more than 1,200 underlying assets. Trading is carried out in real time via comdirect’s powerful trading platform. It is customisable and easy to use. Commerzbank acts as market maker. The unique feature of CFD trading at comdirect is its high quality: favourable fees, excellent quotations and swift and secure execution. On request, risk limits can be set up free of charge. In addition, comdirect has launched the cfd.comdirect.de information portal which provides comprehensive information on how CFDs work, together with the associated risks and opportunities. CFD trading fits seamlessly into the high-performance and multi-award-winning brokerage offering.

  • An overview is key: the new ETF Informer

    Since March 2011, it’s been even easier to search for exchange traded funds (ETFs) at comdirect: The new ETF Informer section on comdirect.de makes finding exchange traded funds very simple. The tool allows users to quickly search by indices, investment type, sector or individual ETF and provides comprehensive information such as the total expense ratio (TER) and performance. There is a useful intraday display for short-term traders. comdirect’s ETF offering stands out from the crowd not only for the wide choice available, but also for its low charges. This combination has convinced private investors in Germany who voted comdirect “ETF Direct Bank of the Year” in 2011.

  • finanzblog award: outstanding information sources

    More and more people are using the internet to find information on financial issues, and weblogs in particular are gaining in importance. This prompted comdirect to launch the “comdirect finanzblog award” for the first time in 2011. The prize recognises finanzblog authors who provide private investors with regular and comprehensive information on topics relating to money and finance that is easy to understand. These include both professional and hobby bloggers. Out of the 49 blogs submitted, the expert jury, whose members included Prof. Dr. Christoph Neuberger of LMU Munich and financial expert Joachim Goldberg, selected “Die Börsenblogger” as the first winner of the prize followed by the “Best Börsen Blog” in the inaugural competition. The finanzblog award 2012 will be presented at the start of May at the inter- national blogger conference re:publica 12 in Berlin.